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CONTEXT

While working with Philips Lighting on its global outdoor strategies 2005/7, an opportunity emerged to move beyond product specification Towards urban experience, identify and performance.

THE PROBLEM  / THE INTERVENTION

The problem with not technical. It was strategic

Urban lighting lacked strategic clarity - it was treated as infrastructure, not experience
Architects and planners were not engaged. The conversation hadn't been framed in their language.
Philips is seen as a manufacturer - Not a design authority or thought leader.
THE SHFT

The programme reframed light as a tool to shape human experience, behaviour and urban identity

01

Perception

Reframing lighting to shape human experience and urban identify

02

Expression

A new narrative and shared language developed through international workshops

03

Performance

Cross disciplinary collaboration aligned to research, design and stakeholders

OUTCOME

Philips repositioned from product supplier to trusted knowledge partner

+ Strong engagement with architects, planners and civic leaders
+ A global platform linking design, research and real-world application
+ Early adoption of LED facade applications demonstrating real world impact
+ -5% sales growth in 12 months on Euro 95M vs previous loss of market share
INSIGHT

Urban lighting only becomes valuable when it is understood as part of a wider human and spatial experience.